Warranty Information
Last updated: August 23, 2026
One-Year Limited Warranty
FishEye stands behind the quality of its products. FishEye products are covered by a one-year limited warranty beginning on the original date of purchase.
This warranty applies to the original purchaser and covers defects in materials or workmanship that occur during normal, intended use.
What Is Covered
During the one-year warranty period, FishEye will evaluate eligible warranty claims and, at its discretion:
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Repair the defective FishEye product
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Replace the product or affected component with the same or a comparable product
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Provide another appropriate remedy when repair or replacement is not reasonably available
Any repaired or replacement product will remain covered for the remainder of the original warranty period or as otherwise required by applicable law.
What Is Not Covered
This limited warranty does not cover damage or failure resulting from:
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Improper installation, wiring, mounting, or power connection
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Use with an incompatible boat, battery, adapter, sonar system, or other equipment
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Accident, impact, collision, dropping, abuse, misuse, or neglect
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Unauthorized alteration or modification
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Repairs performed by someone not authorized by FishEye
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Failure to follow installation, operation, maintenance, or safety instructions
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Normal wear and tear
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Cosmetic damage that does not affect product operation
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Corrosion, water intrusion, or deterioration caused by improper installation, care, cleaning, or storage
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Fire, flooding, severe weather, environmental conditions, or other events outside FishEye’s reasonable control
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Loss or damage occurring during transportation after delivery to the customer
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Products with removed, altered, or unreadable identification markings
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Products purchased from an unauthorized seller or without reasonable proof of purchase
A modification or use of third-party equipment does not automatically cancel warranty protection. However, this warranty does not cover damage caused by that modification or third-party equipment.
How to Request Warranty Support
To begin a warranty claim, contact FishEye through the Contact Support section of our website.
Please include:
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Your name and contact information
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Your order number or other proof of purchase
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The product or configuration involved
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A description of the problem
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Photographs or video showing the product, installation, and issue, when requested
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Any troubleshooting steps already completed
FishEye may request additional information or reasonable troubleshooting before approving a warranty claim.
Before Sending a Product
Do not send a product to FishEye until you receive return instructions and authorization.
Products sent without authorization may be delayed or returned. FishEye will provide applicable packaging, shipping, and return instructions after reviewing the claim.
The customer is responsible for removing the product and preparing it for shipment unless FishEye agrees otherwise in writing.
Warranty Limitations
To the fullest extent permitted by law, this limited warranty is the exclusive written warranty provided by FishEye for the covered product.
Any implied warranties, including implied warranties of merchantability or fitness for a particular purpose, are limited to the duration of this written warranty where permitted by law.
FishEye is not responsible for indirect, incidental, special, or consequential damages arising from a product failure, including loss of use, loss of fishing time, damage to unrelated equipment, towing expenses, or other associated costs, except where such limitations are prohibited by law.
Some states do not allow limitations on implied warranties or the exclusion of incidental or consequential damages. Therefore, some limitations may not apply to you.
Contact FishEye
For warranty questions or assistance with a product, please contact FishEye through the Contact Support section of our website.